Hardware Maintenance

At Wanstor, we combine our extensive experience, technical know-how and sophisticated call management procedures with a great team of accredited service engineers to provide a comprehensive Hardware Maintenance Service.

The Wanstor Hardware Maintenance Service is customised to meet your specific business needs and delivered to a predefined Service Level Agreement (SLA). You can select response and fix timescales appropriate to the criticality of your equipment and you can vary these by hardware type, location or by specific types of equipment. Additionally, you can opt for fully comprehensive, call limited or service credit contracts should you wish to.Once you have reported a problem to the Wanstor team, we manage your call through a well-defined management process to ensure that your problem is resolved as quickly as possible and within your contracted service level. To keep your equipment in good operating condition the Wanstor Hardware Maintenance Service provides the following value to help you better serve your customers:

• Flexible service options to fit multiple needs and budgets.
• Traditional repair and preventive maintenance services including replacement parts and engineering changes necessary to preserve technology.
• The flexibility to tailor services to match your company's needs, enabling you to preserve your technology investment.
• High availability for your end users, enabling you to realize a return on your company's IT investment.

Let Wanstor help you maximise the return on your IT investment. Contact us so that we can establish a specific Service Level Agreement for you and your organisation.