IT Helpdesk
Wanstor’s state-of-the-art Helpdesk provides centralised IT support (London based) for the full range of Microsoft front and back-office applications. We specialise in support of Microsoft networks. Increasingly our clients ask for a combination of services which includes
- Device and Network Monitoring
- Proactive IT Management
- IT Support (troubleshooting and "how to use")
- Reporting
Wanstor’s Hornbill based IT support helpdesk provides remote access for your own management and IT support staff and ensures that the details of all of the calls we receive are thoroughly documented. As many of Wanstor’s customers require extended hours of IT support, the helpdesk is manned from 7.00am to 10.00pm Monday to Saturday. In addition, our on-call services ensure that expert help is on hand 24 hours a day.
Wanstor’s central London, IT support helpdesk operates from offices in London Victoria. This ensures that any calls which require escalation to site can be dealt with quickly and efficiently. By providing IT support for your network using Wanstor’s helpdesk, we ensure skilled staff are always on hand.