What we do

We use our expert knowledge and experience to create a bespoke service that really understands the specific needs of your company and its people.

Before Wanstor recommends any improvements we work from the ground up to understand the background and history, what IT you have now, what you need from an IT service and the budgets you have to work with. Only then do we put an overall IT strategy document together and prepare a road map to follow over the coming years.

We found this consultative and proactive approach helps our contacts go back to the business and specifically define what people need from IT to improve how they do their job. This approach helps avoid unnecessary investments while also improving how “IT” is seen within the organisation.

“Wanstor breaks down Jargon that can be difficult to understand and opens up communication, so together we make IT work effectively for your business” - Mark Chambers, Quality Manager

We will help you:

• We will work closely with you to create an IT Strategy / Road Map that understands the needs of the company and will continue to support you as and when these needs change


• We automatically review all of your IT in a holistic manner, and put forward an IT Budget that sets out a program of required changes

What we will provide:

• Wanstor’s support services provide Guaranteed SLA’S for response and resolutions times


• We provide access to a team of experts whose experience spans a vast range of products and services


• We will provide Regular Reports that are detailed but easy to understand. These reports are able to cover the support services which we provide, and also the performance of your network


• We act as your central contact for all other IT related Support Providers i.e. BT, Sage, Raisers Edge. Wanstor understands the importance of a collaborative approach and will work with you to get the best out of all of the partnerships in which you are involved


• Wanstor offers 24hr monitoring of your critical equipment and services


• Our hosted online back-up services are able to provide a remote replication facility for your critical data


• Wanstor develop DR and business continuity solutions that enable you to meet your regulatory requirements. These services provide assurance that critical systems can be recovered quickly in the event of failures


• Wanstor’s service personnel become an extension of your existing IT Department


• A Help Desk that takes a proactive approach by Monitoring your Networks 24x7 to minimise downtime and improve overall performance


• Regular Health Checks designed to avoid possible issues before they happen. Our proactive checks are based on 10-years of experience spanning hundreds of customers

Once again, we do understand that outsourcing your IT in any form can seem daunting, but we at Wanstor will use our expertise, knowledge and experience to ensure that any process of change will work for you.

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Our Services