Wanstor can provide you with more cost-effective, secure and responsive IT Services that scale and adapt to your business needs, allowing you to focus completely on your core competencies.
As your single point of contact for your ongoing, end-to-end IT needs, we deliver your bundled outsourced IT Services as a utility, whilst providing you with industry leading service levels.
Outsourced IT Support Services
Supporting your team and all of their connected devices such as desktops, laptops, smart phones and printers remains one of the most resource intensive and potentially inefficient areas of your IT delivery.
By outsourcing your end user IT Support to Wanstor, you benefit from:
- A reduction in the cost, risk and time taken to support your team,
- Predictable support expenditure, with fixed price contracts,
- Having a single point of contact that takes complete ownership of all of your team's IT issues,
- The assurance of having guaranteed SLA's with agreed response and clear times,
- Maximised efficiencies and economies of scale,
- Having a partner who can manage and liaise with your third party support providers,
- Improved security, resilience and availability,
- Delivery of a more consistent and reliable service from a team of skilled technical engineers,
- Greater user satisfaction and increased productivity.
Explore the various services that make up our complete Outsourced IT Support offering:
Outsourced Managed IT Services
Increase your reliability and flexibility, while reducing your cost and minimising your risk by outsourcing the day-to-day management of your IT to Wanstor.
Partner with Wanstor and free your time to focus on your core business while we look after your:
- IT Strategy, using our industry experience and knowledgeable IT Directors and consultants to create a powerful IT roadmap for your future.
- IT Projects, delivering improved operational capabilities using solid, proven and industry leading technology.
- IT Supply, ensuring you get the best hardware and software for your needs, whilst also ensuring that you are licensed in the most cost effective way.
- IT Recruitment, speeding up the process and taking the hassle out of finding quality IT talent.
- IT Infrastructure, helping to optimise your return on investment while facilitating innovation and helping you with your future business planning.
- IT Security, protecting your invaluable data and reducing your exposure to risk.
- Business Continuity, putting robust and tested plans in place to get your operational again should the worst happen.
Outsourced Cloud Services
With outsourced cloud services, you are freed from having to make costly investments in rapidly changing technology, allowing you to move your IT expenditure from capital to operational.
Other important benefits of taking on outsourced cloud services from Wanstor include:
- Being able to know and budget for your IT costs,
- Having a flexible, robust and scalable platform designed to meet both your current and future IT needs,
- Enjoying modernised and consolidated infrastructure and applications.
- Having 'built-in' business continuity and disaster recovery options.
- Knowing that our highly advanced IT infrastructure is continually being improved.
- Helping you comply with any 'green' initiatives that you have implemented.
- Having guaranteed high availability in our ISO27001 certified data centres, supported by our directly employed, UK based technical team.
Discover more about our Cloud Services.
Outsourced Data Centre Services
Using an Outsourced Data Centre is a cost-effective way of securely hosting your mission critical IT infrastructure in a safe and robust facility that is constantly monitored and managed by a team of technical experts.
You may find that you are either not using your IT infrastructure to its' maximum potential or you are rapidly reaching maximum capacity and need to invest further in costly IT equipment to remain operational.
Additionally, to remain competitive and achieve greater profitability, you may be looking to drive innovation and improve your efficiency at a time of increasing levels of regulation, while also reducing your costs.
By colocating your IT infrastructure in one of Wanstor's Data Centres, you can quickly achieve the flexibility, scalability and security that you need, without losing control of your data, systems or processes. You only pay for the resources that you need, with the option to scale as required.
Find out more about our Data Centre Services.
Outsourced Data Infrastructure
Your data infrastructure connects your organisation to the world and when it isn't running at its' optimum, your productivity will suffer.
By outsourcing the delivery if your data infrastructure and network services, you can rest assured knowing that you have 24x7 network monitoring and a rapid response to any issues with capacity, load balancing, availability and security.
Wanstor's outsourced data infrastructure end-to-end service encompasses:
- Local Area Networking, ensuring that your users can enjoy a high level of service at all times.
- Internet Access and Connectivity, including ethenet leased lines, ethernet first mile (EFM), business FTTC, Business ADSL and Business Mobile.
- Wide Area Networking, made up of private MPLS and VPLS services.
- WiFi Networks and WLAN Services, for efficient wireless access to your network and connectivity.
- Network Security Services, ensuring that your data and IT systems are secrue at all times.
Outsourced Voice Services
Outsource your business voice requirements and take advantage of greatly reduced initial capital costs, ongoing maintenance costs, upgrade costs and reduced ongoing bills.
Other benefits of Outsourcing your Voice Services include:
- Access to a host of flexible features designed to help your business process calls reliably and efficiently.
- The provision of an incredibly reliable, accessible service supported by a single SLA.
- The ability to only pay for what you use, with effortless scalability built in.
- The reassurance of having disaster recovery built in.
- Improved collaboration, quicker customer responses and a happier work force.
- Having a truly future proof solution where your number moves with you and where you don't have to worry about upgrading.
Benefits of Outsourcing your IT to Wanstor
An activity such as IT, whilst vital to your day-to-day working and the long-term development of your organisation, is not one of your core business activities. By outsourcing your IT function to an experienced, knowledgeable and trusted partner, you can concentrate on your more important core business activities that will have the biggest impact on your operations and your potential to grow.
With the delivery of IT services being our core business activity, you can rest easy knowing that we have the skills, knowledge and ability to deliver high quality end-to-end IT solutions that are designed to meet your organisational needs, both now and in the future.
You and your team benefit from access to better technology and more effective methods of service delivery from a single end-to-end partner with a team of proficient IT professionals on hand, each with varied high level areas of technical expertise.
That reduces your overhead, improves the quality of service that you receive and lets you and your team spend more of your time concentrating on activities that realise a real return for your organisation. By maximising your productivity, you improve the quality of service that you, in turn, can provide.
By outsourcing your IT, many of your traditional fixed CapEx costs become variable OpEx costs, allowing you to do more with less, while receiving a better level of service from more up to date technology. That means that you no longer have to continually invest in rapidly changing technology in order to remain competitive.
We are also able to reduce the amount of internal equipment (such as servers, software costs, desktops etc.) required to either keep your information systems running smoothly or needed to roll out a new, improved IT solution.
This allows you to enjoy enhanced budgetary control and more accurately forecast your annual IT costs.
As a result, as an organisation, you get access to a lower cost of capital and enjoy improved purchasing power.
In addition to better being able to control your capital costs, by outsourcing your IT to Wanstor, you can take advantage of our economies of scale, our bulk buying ability and our experience creating more cost-effective, performance driven networks to further reduce your costs.
Additionally you are able to operate with a smaller, more efficient team, further cutting your costs and leading to improved efficiencies.
This enables you to reduce your IT budget, thereby freeing up financial resources for other uses.
Technology is rapidly changing. Wanstor, as an outsourced IT provider, is perfectly qualified and equipped to adapt to these rapid changes. We constantly work to limit and manage your exposure to risk through the introduction of robust security procedures to deal with constantly changing threats.
Starting new IT projects can take weeks or months to handle internally as you need to hire and train your people, determine your hardware or software needs and procure all the necessary resources that you need.
On the other hand, if you outsource your IT to Wanstor, you will enjoy much greater agility and flexibility, allowing you to respond more immediately to changes in your market place. This means that you will no longer be constrained by a fixed IT infrastructure, giving you the flexibility and agility that you need to excel.
Instead, you can rely on Wanstor to deliver the resources and capability that you need to respond quickly, backed up by our extensive experience and resources, often with minimal capital expenditure requirements on your part.
We have in the past, for example, installed new business applications for clients in a test environment in our private cloud, reducing the risk should the solution not work as hoped. Once we have fully tested and confirmed that the solution meets their business need as expected, we effortlessly roll it out in a live environment for immediate use.
Wanstor has invested in the infrastructure and in house skills needed to deliver you with the highly available and highly secure IT Services that were previously the preserve of large organisations with big budgets.
You enjoy our regular equipment refresh activities that give you access to new technology and help ensure that your systems are not holding you back. By outsourcing your IT function, you can gain a huge competitive advantage by having the ability to adopt productivity enhancing strategies, such as remote working, supported by our knowledgeable team who monitor all elements of your network 24 hours a day, 7 days a week.
You also benefit from added peace of mind with our integrated resiliency functions for business continuity and disaster recovery. That helps to reduce your risk due to system downtime and helps to ensure that you are always compliant with industry best practise.
These are all activities that you may not otherwise have the time, resources or inclination to do if your IT operation was delivered by an in-house team.
As outlined before, by outsourcing, you get access to highly skilled, experienced and knowledgeable people.
With skills in the IT field becoming increasingly specialised, it makes good sense to employ a trusted partner that has invested in such specialised talent and who knows how to find and retain the best people to meet your needs.
As you know, it can cost your organisation unnecessary time and money to find, hire and train your in-house IT staff. Wanstor invest a significant amount of time and money to make sure that we have the right team with the correct, up-to-date technical knowledge needed to excel.
In addition to getting access to the talent that you need, you also benefit by not having to deal with the associated challenges that go hand in hand with employing staff directly, such as absenteeism, holiday cover and the like. With a team of highly qualified personnel and resources to call upon, you can rest assured that you are getting the best service possible at all times.
From a staffing perspective, we embrace the TUPE regulations as it ensures that the knowledge and competencies that you have built up are not lost.
By taking away the responsibility for your IT issues, you have more time to focus on meeting your customer’s changing business needs. That awareness will allow you to get closer to your customers, will increase their confidence in your services and unlock new opportunities that lead to higher returns.
One of the biggest drivers of outsourcing your IT is the step up in the level of service that you would reasonably expect to receive.
You enjoy full end-to-end network monitoring 24 hours a day, 7 days a week, backed up with an effective 24 hour helpdesk to provide remote support. Any issues that cannot be resolved remotely are solved by onsite engineers, with all activities defined by a robust service level agreement.
You get access to full tracking, asset management and enjoy comprehensive reporting at all levels, ensuring that we have full accountability for the service that you receive.
By not being caught up in the day to day tasks of running your own internal IT department and being responsible for your own IT infrastructure, you can instead take a more strategic view to your IT, which should lead to better, more informed decisions being made. All in all, you get a more consistent and reliable service that provides you with much greater value for money.
In the short term, we give you the reliable, faster, fully supported platform that you need to deliver on your promises.
We then work closely with you, building on our wider industry experience and exposure, to advise on the best route forward to meet your changing needs. Your improved IT roadmap will help with your business process improvement and will give you the platform that you need to help facilitate your growth.
Wanstor have a team of knowledgeable, experienced, certified and friendly engineers who are available as your single point of contact for all of your IT needs.
We have a proven track record of providing real value through our IT Outsource Services, working in close partnership with you to deliver integrated IT services to meet your IT Service needs, both now and in the future.
To talk about this or any of your other business IT needs, please call James on 0333 123 0360.
To talk about this or any of your other business IT needs, please call Fawaz on 0333 123 0360.
To talk about this or any of your other business IT needs, please call Rob on 0333 123 0360.
To talk about this or any of your other business IT needs, please call Joy on 0333 123 0360.