24x7 Help Desk IT Support Services
Knowing that you have effective managed 24x7 Help Desk IT support in place is essential to your business.
If you have IT issues and you are not able to get on top of them quickly, you could lose orders, damage your reputation and potentially cause irreparable damage to your brand.
- Managed 24x7 Network Monitoring
- Managed 24x7 Help Desk IT Support
- Proactive IT Support
- Remote IT Support
- Onsite IT Support
One of the key cornerstones of the Wanstor service offering is our managed 24x7 IT help desk, allowing your users to contact us at any time of the day from any location whenever they experience an IT issue.
Our experienced and growing team are all specifically trained to help support you, using accepted industry processes to provide you with the service and technical excellence that you need, when you need it.
We offer a full range of transparent support options managed by your own account manager, including telephone support, remote support and hardware support, with full service desk performance reports provided as standard.
When it comes to providing effective IT support, Wanstor recognise the value of long term relationships for all parties, where we get to know your setup intimately and can provide you with the best support possible, while you benefit from excellent service and fantastic value for money.
Benefits of our 24x7 Outsourced IT Help Desk
You benefit from being able to:
- Significantly reduce your IT staffing costs while being able to call on a knowledgeable team with high level accreditations from leading IT vendors, such as Microsoft, HP and VMware.
- Concentrate on the other elements of your business, providing you with the IT support platform that you need for success.
- Confidently expand your business opening hours, knowing that you have skilled IT resources to cover every IT eventuality.
- Improve your customer service through the effective use of IT systems and processes, knowing there is a knowledgeable team on hand when you need them.
- Enjoy responsive, friendly help from our experienced and directly employed support team who are based in the UK.
- Benefit from solid service level agreements and prioritised responses designed to deliver within guaranteed time frames.
- Call on a single point of contact for all of your IT requirements.
Fast and reliable help desk IT Support Service for your business.
Call us on 0333 123 0360, email us at or contact us below:
To talk about this or any of your other business IT needs, please call James on 0333 123 0360.
To talk about this or any of your other business IT needs, please call Fawaz on 0333 123 0360.
To talk about this or any of your other business IT needs, please call Rob on 0333 123 0360.
To talk about this or any of your other business IT needs, please call Joy on 0333 123 0360.