IT Project Services from Wanstor, the IT Services Business

Today’s IT infrastructure environment is more complex than ever before. Installing new technology from the data centre to devices and making sure the network is up and running at all times, can be a daunting task for any IT department. Having access to the right project management skills and experience available during programmes of work is often the difference between a successful project and a long, costly and frustrating ordeal.

Many businesses underestimate the planning, coordination and testing required to ensure the right installation of new equipment with minimal impact to their business. By using Wanstor’s Project Management Services, you can leverage Wanstor’s 15+ years’ experience of delivering complex IT projects for customers across the UK.

Our project managers are able to help customers in a variety of ways, including:

Planning: Your Project Manager will work closely with you to understand the technology, scheduling and training goals to be accomplished over the course of the project. We will translate your expectations into comprehensive, documented plans that cover the various aspects of installation, including the involvement of other vendors.

Focal Point: Your Project Manager acts as a single focal point for the project. This allows all feedback and progress to be channelled through a single function so that you get regular, accurate updates about your installation status.

Rollout Management: Wanstor can develop and manage a documented rollout plan for your distributed IT infrastructure that includes key elements such as site readiness, pre-loaded software, schedules, test plans and training. We can also identify logical checkpoints and monitor service calls during the rollout to help make sure that remote users are not affected by any changes made throughout the lifecycle of a project.

Installation Management: We can co-ordinate the efforts of field installation teams to install hardware, software and any other related equipment when it is most convenient for your business, with minimal disruption. We can test all installations to make sure they meet their operational specifications. We can provide training for your remote users and work with your help desk to make sure that your local support teams are trained and involved.

Support: In the event that you require additional technical support, Wanstor can co-ordinate resolution of hardware, coding or software errors. We can also work with other vendors to assist in problem diagnosis and resolve problems that might impact the success of your installation.

Customer Functions: We can undertake many tasks related to an installation that are traditionally done by the customer. These tasks may include communicating with remote sites, operator training and developing or rewriting procedures.

At Wanstor we understand all IT projects are unique, and in house IT teams need access to people and resources who have successfully been involved with IT infrastructure projects previously. Our breadth of professional capability, expertise and experience helps make sure that you attain your goals as quickly and cost effectively as possible.