Outsourced IT Support for Business

IT Support is an activity that underpins everything else we do. As such, we have invested in a UK based team of first, second and third line support engineers who have the efficient help desk tools and the experience needed to keep you and your colleagues productive, while also helping to ensure that you get the most from your technology investment.

Our 100 strong support team are available 24x7x365 to help you with your:

  • Desktop and Workplace Support.
  • Mobile Device Support.
  • Network Infrastructure Support.
  • Data Centre Support.
  • Voice and Communications Support.

Outsourced IT Support Options:

We are set up to offer you a wide range of IT Support options, such as:

  • Outsourcing the support of all of your technology to a trusted third party.
  • Outsourcing single elements of your support, such as your desktops or network.
  • Outsourcing a group of your technology services, while keeping others in-house.
  • Outsourcing an agreed level of support, such as 1st, 2nd or 3rd line support.
  • Outsourcing a specific geographic area where you need local support.

We recognise that flexibility is key, so our systems and support team are all geared to offer you the right support for your particular business needs, as we do for all of our customers.

Outsourced IT Support Features:

  • 24x7x365 access to a team of over 100 highly skilled and experienced engineers, many with specialist IT knowledge.
  • A robust and transparent ITIL compliant help desk solution to effectively report, track and resolve all of your issues, ensuring nothing is missed and ensuring that issues are quickly resolved.
  • Consistent multi-site support that is designed to lower both risks and costs.
  • Self-service capabilities and enhanced remote support options that drive down costs, improve resolution speeds and lead to a happier workforce.
  • Capacity to flex our resources to meet any spikes in your demand, with complete UK onsite coverage options.
  • Robust reporting of all of your support requests.
  • Advice about improvements and best practice so that you can constantly improve and enjoy the benefit of highly available technology.
  • A close working relationship with our entire team, made up of Account Managers, Service Delivery Specialists, Team Leaders and Support Engineers who will get to know your setup intimately and who will work together to provide you with outstanding outsourced IT Support.

We will take a long term view where we look to do everything that we can to provide you with a highly secure, highly available technology platform that will allow you to meet your business goals.

Enjoy proven Outsourced IT Support from a local partner.

Call us on 0333 123 0360, email us at or contact us below:
Business IT advice from James at Wanstor

Contact James

To talk about this or any of your other business IT needs, please call James on 0333 123 0360.

Business IT advice from Fawaz at Wanstor

Contact Fawaz

To talk about this or any of your other business IT needs, please call Fawaz on 0333 123 0360.

Business IT advice from Rob at Wanstor

Contact Rob

To talk about this or any of your other business IT needs, please call Rob on 0333 123 0360.

Business IT advice from Karl at Wanstor

Contact Karl

To talk about this or any of your other business IT needs, please call Karl on 0333 123 0360.

Business IT advice from Joshua at Wanstor

Contact Joshua

To talk about this or any of your other business IT needs, please call Joshua on 0333 123 0360.

Business IT advice from John at Wanstor

Contact John

To talk about this or any of your other business IT needs, please call John on 0333 123 0360.

Wanstor
124-126 Borough High Street London, SE1 1LB
Phone: 0333 123 0360, 020 7592 7860
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IT Support London from Wanstor