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Wanstor and PRTG Mail Server Monitoring solutions

Wanstor and PRTG can provide several pre-configured sensors that make it easy for IT administrators to manage the smooth functioning of an email system. These sensors constantly monitor the functionality and performance of your network's entire email transmission process.

For companies, reliable mail traffic is a must. Email is not only used to coordinate workflows amongst colleagues, but also to make arrangements with customers and service providers. When it comes to sending time-sensitive documents, mail server crashes can seriously affect the success of your business.

By monitoring Microsoft Exchange and other mail servers, IT administrators can prevent such crashes. PRTG monitors the availability and performance of mail servers, and checks to make sure emails are delivered properly. If action is required, the IT administrator will be notified at once, often before others in the business know something is wrong with the email server.

PRTG comes with several pre-configured sensors that make it easy to ensure the smooth functioning of an email system. For example, our SMTP & IMAP Round Trip Sensor and SMTP & POP3 Round Trip Sensor monitor the end-to-end delivery of emails. These sensors constantly monitor the functionality and performance of your network's entire email transmission process.

Email round trip monitoring explained in three easy steps:

  • PRTG sends a test email via SMTP to the mail server (or email client)
  • The SMTP server delivers an email to a POP3 or IMAP server (at another location, in a LAN or on the same server)
  • PRTG checks for emails from the POP3 or IMAP server every second until the test email arrives

If the Email Round Trip Sensor displays no errors, then the IT administrator will know that their server accepts emails via SMTP, that emails are able to be sent (i.e. your Internet connection and MX lookups are working fine), and that emails can be sent from outside their email system and retrieved via POP3 or IMAP.

PRTG also comes with sensors made especially for POP3, IMAP, and SMTP. These sensors use the respective protocols to check the availability and response time of mail servers.

PRTG mailbox monitoring tools can also monitor every aspect of your Exchange Server including; Keeping an eye on the size of mailboxes and databases, making sure Exchange DAG is working correctly. PRTG also lets the IT team monitor Exchange Backups, message queues, and public folders. The PRTG Exchange Server sensors use Remote PowerShell to retrieve their data.

Reasons why your business should choose Wanstor and PRTG for mailbox monitoring:

  • Secure mail traffic: PRTG is quick to discover mail server failures. Helping IT administrators to get to the root cause of problems well before work processes take a hit.
  • Detailed and informed overview: The PRTG dashboard provides a handy overview of the status of your mail server and the current performance of your email transmission
  • Alerts: PRTG sensors continuously check the availability of email services, and notify the relevant person in the event of errors.
  • Easy set up: The PRTG Auto Discovery feature lets IT administrators install and configure your email monitoring within minutes. Pre-configured “device templates” are available for MS Exchange, as well as other servers.

For more information about Wanstor and PRTG email server monitoring services, please contact us on 0333 123 0360, email us at or fill in the form below and one of our monitoring experts will give you a callback.

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Phone: 0333 123 0360, 020 7592 7860
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