Our Team

Behind every successful IT transformation is a team of passionate experts.

At Wanstor, our people are our greatest asset — strategic thinkers, problem solvers, and customer champions committed to your success.

Our strength lies in our exceptional team—a diverse group of over 240 professionals based in London and Hemel Hempstead. Since our establishment in 2002, we’ve been dedicated to empowering businesses with cutting-edge technologies and expert consultancy. With a culture of innovation and continuous learning, we thrive on tackling complex IT challenges and delivering seamless experiences.

Steering the business in order to ensure that Wanstor maintains consistently high standards of service and support, our leadership team ensures that Wanstor provides outstanding customer service in IT Support.

Meet Our Team

Chief Executive Officer

Francesca Lukes

With a management consulting background, Francesca drives innovation and digital transformation in large multinational organisations. She develops and implements technology strategies for the C-suite and is passionate about providing customers with holistic, transparent services that prioritise their needs.

Chief Operating Officer

Manmit Rai

Manmit is the Acting CEO during Francesca's maternity leave, overseeing IT support, network monitoring, and logistics. By optimizing processes, he ensures we meet customer needs. With extensive experience in operations management and strategic planning, Manmit is well-qualified to lead during this transitional period.

Chief Revenue Officer

Candice Arnold

As our Chief Revenue Officer, Candice leverages her extensive experience from tech multinationals and fast-paced start-ups to drive growth. Known for her innovative problem-solving skills and creative strategies, Candice is passionate about super-charging our revenue and positioning Wanstor for continued success.

Chief Technical Officer

Richard Kuczma

Richard oversees Wanstor’s delivery, product engineering, and innovation teams. With many years' experience transforming businesses into Azure Expert MSPs, he has led initiatives recognised by Microsoft worldwide. His expertise keeps Wanstor at the forefront of technological advancements.

Director of People and ODv

Joy Breen

Having worked with IT MSPs for more than a decade, Joy oversees corporate culture, talent acquisition and retention, recognition and reward, training, development and employee engagement.

Head of Networks

Carl Bradley-Case

Carl ensures that our networks meet customer needs and are flexible, resilient and secure, while also assisting with design, implementation and management of effective solutions for Wanstor and our clients.

Head of Hybrid Cloud

Dustin-Lee Duxbury

Dustin designs IT systems, defines Wanstor's strategies, and ensures alignment with our business goals. He manages a team of architects and coordinates various teams to deliver projects on time.

Non-Executive Chairman

Peter Lukes

Peter founded Wanstor in 2002 to offer a more proactive approach to IT support than traditional 'maintenance' companies. He has led the company to success through a commitment to service and technical excellence.

Head of Service

Jack Smith

Jack is responsible for driving a consistently high level of experience for our customers. Whether that's excellence in our 24/7 support team or elevating our wider service propositions beyond customer expectations.

Head of Finance

Ayyaz Mehmood

Ayyaz leads the Finance team in supporting significant growth across the business, while challenging existing financial processes and developing cost-saving practices for both Wanstor and our customers.

Head of Operations

Laura Watson

Laura is responsible for successful management and delivery of Wanstor’s projects, ensuring they are delivered within scope, on time and to a high standard, while being transitioned successfully to support services.

Senior Technical Architect

Sam Linley

Sam optimises Microsoft 365, guides digital transformations, provides consultancy, develops roadmaps, and helps adopt AI solutions with strong security. Sam also supports pre-sales and new business opportunities.

Service Improvement Manager

Neil Harper

Neil oversees service delivery from the NOC and Infrastructure teams. With vast experience managing complex technical operations, he ensures efficient departmental operations and exceptional service delivery.

Head of Cyber Security

Vlad Birgauanu

Vlad leads initiatives to enhance our security posture and collaborates with various teams to manage threats and vulnerabilities. He's known for his proactive approach and dedication to improving security measures.

Head of Proactive Services

Mark Summers

Mark manages senior project and onsite engineering resources as well as Wanstor's Proactive Service. Through a continual improvement lifecycle, the Service is designed to identify and remediate foreseeable issues.

Marketing Manager

Natalia Francois

Natalia spearheads strategic marketing initiatives, crafting campaigns that position Wanstor as a tech leader. She blends creativity with CRM expertise to foster strong customer relationships and enhance service delivery.

Head of Data and AI

Dan Pelos

Dan leads Wanstor’s Data and AI strategy, drawing on 20+ years of experience delivering innovative solutions across tech, data, and analytics. He thrives in agile environments, aligning teams and stakeholders to drive impactful, future-ready outcomes.