A managed service provider should enable your business, not obstruct it
Maximise the value of your technology with our Proactive IT service management
We can help you to maximise information technology investments that are either poorly utilised or not cost-efficient
Deliver process efficiencies with managed IT services from a leading MSP
Benefit from our proven toolset of automation, SaaS and reporting capabilities to remove the administrative burden of technology with managed services you can trust
Scale your managed IT support services in line with your business requirements
Flexible as-a-service pricing for our IT managed services enable your chosen solutions to evolve as your business does, without the cost of fixed overheads
Fully managed services or an extra set of hands?
In a rapidly evolving digital world, having professional, reliable and efficient IT support is not just an option, but a necessity. Our IT service offerings scale dependent on the needs of your organisation. Pick your flavour, delivered as-a-service to help you grow as your business evolves. With many managed support services available at a range of different prices and backed by our robust service level agreements, you have full control over how you scale your business.
Maintain
Service Summary
Maintain technology availability, identify and remediate issues in minimum response time to minimise the impact of technology failures with fully managed IT support services
Suitable for
Our managed IT services are suitable for organisations with basic or small technical requirements OR seasoned technical teams who want to outsource a portion of management with trustworthy IT service management
What’s included?
- 24/7 Incident Resolution
- Availability Monitoring
- Automation Tooling (Password Reset, User Management)
- Service Reporting with reliable managed IT services in the UK
Manage
Service Summary
Proactive management of your technology estate with primary focus on both prediction and prevention of issues
Suitable for
Organisations with evolving or complex infrastructures highly dependent on the performance of technology to run their business
What’s included?
- Maintain, PLUS:
- Trend analysis and Problem Management
- Performance Monitoring (CPU, Disk Space)
- Anti-Virus Tooling, Patch Management
- Asset and Device Management
- Certificate Management
- Proactive Health Checks
- Quarterly Service Review Meetings
Optimise
Service Summary
Enhanced management with a focus on optimising the performance, cost, and security of the IT estate in line with business objectives with complete managed IT services
Suitable for
Organisations with evolving or complex infrastructures highly dependent on the performance of technology to run their business who are looking for a reliable managed London-based IT support service
What’s included?
- Manage, PLUS:
- Threat and Vulnerability Scanning
- License Management and Optimisation
- Optimisation and Development Days
- Continual Service Improvement
- Technology Roadmapping and Strategy
- Monthly Service Reviews
Outsource
Service Summary
Complete end-to-end IT service management of your technology including a dedicated team and long-term planning
Suitable for
Organisations with no IT Team who want complete IT service management of the estate and their IT delivery outsourced with a reliable London-based managed IT support service
What’s included?
- Optimise, PLUS:
- Dedicated Service and Engineering team
- Dedicated technical and account leads
- Weekly Service Reviews
- Service Guarantee
- Virtual CTO
- Technology Roadmapping
- Cloud Architect Escalation
- Weekly service reviews with a reliable managed IT services company
We’re confident that the way we manage your IT is unlike any other MSP. Our Proactive Services have been expertly crafted over twenty years to scrutinise every nook and cranny of your IT estate, ensuring optimal performance and resilience.
Our Managed IT Services
24/7 Support and Monitoring
Our Service Desk are on hand 24/7/365 with the track record and expertise to help get your staff back to work. Our IT management service is equipped with the proactive tools to identify incidents and resolve issues before impacting users.
Patch Management
Our patch management services can eliminate network vulnerabilities, deploy patches in an orderly and controlled fashion, streamline and simplify the involvement required of end users and improve regulatory compliance using managed IT support London services.
Network Monitoring and Management
With almost all core business applications reliant on connectivity, our 24/7 NOC and IT support and managed services ensures that you can be confident in the performance and security of your network with our managed network services around the clock.
Cloud and Infrastructure Management
We’ll monitor availability and performance of your infrastructure 24/7 and optimise workloads to ensure your infrastructure is configured appropriately for your organisational requirements with reliable managed IT service providers.
Proactive Health Checks
Our proactive management service is designed to prevent failures occurring. Senior engineers review physical hardware, licenses, patches, monitoring trends and security to ensure network and infrastructure meet the needs of your business.
IT Optimisation and Development
Strategic review of IT systems against usage, process and objectives focused on optimising technology for performance, security and cost, including infrastructure workload optimisation, Microsoft 365 license optimisation and Public Cloud environment management.
Wanstor are more than just a Managed Service Provider - we’re your trusted technology team.
Outstanding Customer Service
From our account team to our service desk, we are committed to delivering exceptional customer experience with each of our IT support and managed services.
Trusted by brands we all love
We have industry expertise across the Not-for-Profit, Hospitality and Professional Services sectors, supporting many well-loved UK brands' transformation through technology for over 10 years.
Exceptional technical expertise
We offer both breadth and depth of technical expertise across the entire technology stack, with a team made up of some of the best and brightest in the technology sector.