Wanstor’s Crisis Management Framework
Built for resilience. Delivered through expertise. Powered by Microsoft.
“In a crisis, people rarely rise to the occasion. They fall to the level of their training.”
– Chris Kinsville-Heyne
At Wanstor, we believe crisis management is more than reacting. It’s about anticipating disruption, absorbing impact, adapting fast, leading clearly, and securing your future. Our five-part framework combines technical expertise, behavioural insight, and Microsoft-aligned tools to help you stay confident in uncertain times. Whether you’re preparing or responding, we give you the structure and support to lead through disruption.
Anticipate
Wanstor strategically uses Microsoft Sentinel and Microsoft Defender to detect threats in real time. This allows for fast, automated responses.. Furthermore, by combining this with Power BI and Microsoft Fabric, we deliver predictive analytics that help organisations identify patterns, assess vulnerabilities, and forecast risks before they escalate. Our ITIL-aligned service desk works 24/7 to monitor systems, reduce incidents, and speed up resolution – keeping your business running smoothly.
Absorb
Our managed services run on Microsoft Azure’s global infrastructure, offering high availability, scalability, and disaster recovery. To further strengthen resilience, we deploy Azure Site Recovery and Backup to ensure business continuity and data protection during unexpected events. To keep teams productive, we enable seamless communication with Microsoft Teams and Viva Engage. Additionally, our WAN migration methodology ensures transitions are executed with minimal downtime and operational impact.
Adapt
Using the Microsoft Power Platform – Power Apps, Power Automate, and Power Virtual Agents, Wanstor helps organisations build workflows tailored to crisis scenarios. These tools automate escalations, trigger alerts, and streamline approvals when time matters most.
Complimenting this, Microsoft Copilot adds value by summarising updates, drafting messages, and surfacing insights from across Microsoft 365. Our service catalogue and self-service portals further reduce friction, empowering users to act quickly and confidently during disruption.
Lead
We help you define and rehearse clear crisis roles, inspired by experts like Chris Kinsville-Heyne, Candice Croydon, and Jamil Qureshi. Each role is supported by Microsoft tools:
Commander: Uses Microsoft Teams and Power BI to coordinate response and monitor real-time impact.
Collaborator: Leverages Microsoft Copilot and Viva Engage to manage communications and keep teams aligned.
Scribe: Captures decisions and actions using SharePoint-integrated workflows and Power Platform automation for traceability.
Our approach blends inclusive leadership and performance psychology to ensure clarity and confidence under pressure.
Secure
Wanstor embeds Cyber Essentials and Cyber Essentials Plus into our services to reduce risk, meet regulations, and build trust. However, our approach goes beyond compliance. By proactively integrating threat intelligence, cross-product detection, and automated response to make security a core part of your resilience strategy.
What’s the next step?
Book a free cyber risk consultation with Wanstor’s Microsoft-certified experts. Through our Threat Protection Engagement, powered by Microsoft, helps you identify security gaps and strengthen your defences - in weeks, not months. Above all, don’t wait until you’re breached. Take action now to start protecting your organisation today.
Discover your security gaps – book now