Our Approach to New Site Openings

For businesses that are rapidly scaling and opening new sites on a regular basis, we work as the single point of contact to plan and install all your IT and Technology solutions in a uniform and consistent manner.

Uniform, consistent set up

We make sure your technology solutions are planned and built consistently across all sites so supporting them becomes easier

IT and POS specialists

We're experts with all IT and technology platforms used by the hospitality sector and being an Oracle Gold Partner, we've in-depth knowledge of Simphony POS solutions too

Tried and tested

We've opened up thousands of sites over the years and have our own methodology to ensure a smooth and timely go-live

Working with Wanstor for the rapid UK scale up of Popeyes has been fantastic - our launch site experienced the smoothest opening we've ever had, which is a credit to Wanstor's team of capable professionals. They're experts in the hospitality sector, managing and supporting our entire IT and technology set up."

David Carey, Popeyes

All your technology needs for New Site Openings under one umbrella

We know what a major operation it is to open new sites and all the things that need to be expertly coordinated on time and in budget. That's why we've developed our New Site Openings methodology that takes away the headache of you dealing with all the technology requirements. We'll implement the latest and most secure technology architecture giving your staff the digital tools they need to delight your customers. Our methodology is unique and developed over twenty years of experience opening new venues.

The seven stages for success

The Seven Stages to success in New Site Openings

Detailed planning and preparation at the start of your project
Physical assessments to identify locations for power, data and wireless access points
We deliver a timeline and allocate resources

Complete requirements scoping
Ordering and management of POS, networking, back office, voice services and payment solutions including PDQs and MIDs or TIDs
Single point of contact managing all third party suppliers ensuring hardware is installed, tested and operational on time

Engineers determine your connectivity requirements
Design your always-on, stable and secure internal network
Design WiFi networks and implement Guest WiFi
Manage and configure VPNs
Manage internet connectivity, wayleave and ECCs

Pre-installation site survey is conducted to ensure readiness
IT team sets up equipment, ensures data points for internet connectivity are correctly installed, cabling points are ready
IT requirements for third party contractors are captured

Setup and management of integrations between third party vendors
Includes integration of delivery aggregators including Deliveroo, Uber Eats and Just Eat
Configuration of gift cards and other non-standard payment methods including pay with phone and click & collect

Engineers configure all equipment including POS, back office equipment and tablets

Access to site is co-ordinated (RAMS, guest passes, hardware delivery in line with location requirements such as for airports or shopping centres)
Equipment installation, technical handovers, staff training, POS configuration adjustments, go-live preparation and support

One big technology ecosystem

We've deep relationships with many of the key technology providers to the hospitality industry and are in prime position to own the end-to-end technology piece of the puzzle.