When IT works, your people don’t notice it. That’s the point.

Your intelligent Managed IT Services Provider.

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Your partner for secure, productive, future-ready IT. Business IT support that actually improves performance.

But what changes when IT is done properly? It’s not just that things work. It’s that fewer things break in the first place. As a result, your teams stop chasing problems and start moving faster.

AI-fluent

Most teams don’t want “AI”. Instead, they want time back. So, we deploy Copilot and automation where it improves how work actually gets done - not where it just looks impressive.
Experience-first

Your people feel IT before they think about it. That’s why we remove silent friction: slow logins, crashing apps, poor performance, and turn it into measurable productivity.
Secure by default

Security isn’t a project. It’s how you operate. In practice, we embed protection across identity, data, and devices - without slowing the business down.

Fewer tickets    •   Faster decisions    •   Measurable outcomes

SDI Awards 2024 - 2025 MSP Service Desk of the Year
SDI Awards 2024 - 2025 Best Service Desk CX

Most MSPs run on tickets. We run on intelligence.

AI and telemetry let us detect, resolve, and prevent issues – so service gets quieter over time, while performance continues to improve.

In short, our mechanism is simple: Detect → Remediate → Learn → Prevent. Managed IT Services London UK

 

Why choose Wanstor? What our customers say

Managed IT Services London UK

How we create impact

Where you start depends on what matters most to your business. So, these are the five ways we typically engage:

Effortless IT

IT that just works - not by accident, but because it’s proactive, frictionless, and outcome-led.

Transformation & AI

Turn AI into measurable business performance - but do it safely, so value is realised without unnecessary risk.

Experience & Operations

Keep teams productive by focusing on the digital experience, not just tickets.

Secure Productivity

Protection built into every layer of how work happens - not bolted on afterwards.

Digital Foundations

Cloud, infrastructure, and identity - all designed for scale.

What customers actually see

 

So, what does this look like in practice?

60% fewer application crashes
Because digital friction removed before it becomes tickets.

DEX Score: 96 (vs 77 benchmark)
Meaning experience improvement is measurable, not anecdote.

£182 productivity saved per device
So time is given back to your teams, evidenced and attributable.

2.2t CO₂ saved per site / year
As a result of smarter, performance-led lifecycle decisions.

 

At scale, we operate across ~58k devices, ~1,550 sites, and ~13,500 tickets/month.

The service desk people actually want to call.

Service desk quality is a top shortlist criterion in managed services decisions.


That’s why, instead of focusing purely on resolution, we run an experience-led service desk with clear metrics and continuous improvement.
As a result, and with AI augmentation, issues are resolved faster – while repeat incidents reduce over time. Managed IT Services London UK

 

Explore our Service Desk

A man in a headset speaking on the phone, representing managed services and customer support. Managed IT Services London UK

Sector-smart IT that fits how you work

Different sectors feel IT failure differently. So, instead of a one-size-fits-all approach, we design around how your people actually work.

Managed IT Services London UK

Not-for-Profit

More impact, less IT hassle: cut disruption, stay compliant, and help teams collaborate smoothly so more time goes to your mission
Managed IT Services London UK

Hospitality

In hospitality, every second counts - keep booking-to-checkout tech, POS and networks fast, secure and reliable so guests never feel the friction.
Managed IT Services London UK Managed IT Services London UK

Professional Services

Protect sensitive client data and keep hybrid teams productive - secure, high-performance IT that reduces downtime and supports confident delivery.

Proud to work with some of the UK’s most well-loved brands

Our long-lasting relationships go hand-in-hand with our decades of experience, success and reputation across the UK.

Foresight
Catch22 logo
Wanstor have been epic. From implementing massive migrations seamlessly to huge improvements in efficiency and functionality.
Daniel Swithinbank
Head of IT & Digital, Catch22
The Arch Co logo
I feel I have the best of everything with Wanstor - from our initial requirement around in- and out-of-hours IT support, they’ve become a trusted partner in a short space of time.
The Arch Company
“
At every step of the way, Wanstor have offered us the best solution for the best value. They’re always focused on how we can save money, improve our service, and update our approach to IT.
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