More impact, less IT hassle: cut disruption, stay compliant, and help teams collaborate smoothly so more time goes to your mission
IT that prevents problems, protects productivity, and prepares you for AI.
Wanstor helps mid-market organisations reduce digital friction, strengthen security, and turn Microsoft AI investments into measurable outcomes.
What our customers actually see
60% fewer application crashes
Because digital friction removed before it becomes tickets.
DEX Score: 96 (vs 77 benchmark)
Meaning experience improvement is measurable, not anecdote.
£182 productivity saved per device
So time is given back to your teams, evidenced and attributable.
2.2t COâ‚‚ saved per site / year
As a result of smarter, performance-led lifecycle decisions.
At scale, we operate across ~58k devices, ~1,550 sites, and ~13,500 tickets/month.
Managed IT Services UK
Your partner for secure, productive, future-ready IT. Business IT support that actually improves performance.
But what changes when IT is done properly? It’s not just that things work. It’s that fewer things break in the first place. As a result, your teams stop chasing problems and start moving faster.
AI-fluent: Turn AI investment into measurable outcomes
We help organisations identify practical AI use cases, prepare Microsoft 365 data and security foundations, deploy Microsoft Copilot, and drive user adoption. The goal isn't more AI. It's less manual work, faster decisions, and measurable productivity gains.
Experience-first: Remove the friction slowing your people down
Using Digital Experience Management, telemetry and XLAs, we identify slow logins, unstable applications and recurring problems before they become service desk tickets. The result is a faster, more productive working environment.
Secure by default: Build security into everyday operations
Identity, device, data and threat protection are embedded into how services are delivered. Using technologies including Microsoft Entra, Defender and Purview, security becomes part of day-to-day operations rather than a separate project.
Fewer tickets  •  Faster decisions  •  Measurable outcomes
Why organisations switch to Wanstor
Most Managed Service Providers report on tickets. We report on outcomes.
| Traditional MSP |
Wanstor |
|---|---|
| Reacts to incidents | Prevents incidents |
| Reports on tickets | Reports on productivity |
| Measures SLAs | Measures experience and XLAs |
| Security as a project | Security embedded by default |
| AI as a workshop | AI tied to business outcomes |
Using Digital Experience telemetry, automation, AI-driven analysis and proactive service management, we identify and resolve issues before they impact users.
- Detect problems earlier through continuous monitoring
- Automate recurring fixes to reduce manual effort
- Remove the root causes of digital friction
- Measure productivity and experience, not just ticket volumes
Our approach: Detect → Remediate → Learn → Prevent
As the service learns, recurring issues become less common, service demand falls, and employee experience improves.
How we create impact
Where you start depends on what matters most to your business. So, these are the five ways we typically engage:
Effortless IT
IT that just works - not by accident, but because it’s proactive, frictionless, and outcome-led.
Transformation & AI
Turn AI into measurable business performance - but do it safely, so value is realised without unnecessary risk.
Experience & Operations
Keep teams productive by focusing on the digital experience, not just tickets.
Secure Productivity
Protection built into every layer of how work happens - not bolted on afterwards.
Digital Foundations
Cloud, infrastructure, and identity - all designed for scale.
Start with the outcome you want
Every organisation has different priorities. Some want to reduce disruption. Others want to strengthen security, improve employee experience, modernise infrastructure, or realise value from AI. Wherever you’re starting from, we’ll help you focus on the outcome that matters most and build a plan to achieve it.
The service desk people actually want to call.
Service desk quality is a top shortlist criterion in managed services decisions.
That’s why, instead of focusing purely on resolution, we run an experience-led service desk with clear metrics and continuous improvement.
As a result, and with AI augmentation, issues are resolved faster – while repeat incidents reduce over time. Managed IT Services London UK
Curious how your current IT experience compares?
Book your 30-minute review and see how Wanstor benchmarks your technology against industry standards.
Sector-smart IT that fits how you work
Different sectors feel IT failure differently. So, instead of a one-size-fits-all approach, we design around how your people actually work.
Not-for-Profit
Hospitality
In hospitality, every second counts - keep booking-to-checkout tech, POS and networks fast, secure and reliable so guests never feel the friction.
Professional Services
Protect sensitive client data and keep hybrid teams productive - secure, high-performance IT that reduces downtime and supports confident delivery.
Proud to work with some of the UK’s most well-loved brands
Our long-lasting relationships go hand-in-hand with our decades of experience, success and reputation across the UK.
What’s new at Wanstor?
The latest insights and technology news from Wanstor IT - so you stay informed and ahead.
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