Copilot Adoption Service - from licences to measurable value

Turn Microsoft 365 Copilot and AI from experimentation into measurable results.

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Copilot Adoption Service – why this and why now

Right now, most organisations are already using AI – and many have started with Microsoft 365 Copilot – but few have scaled beyond pilots. However, that “high adoption, low scale” reality is normal – and crucially, fixable with a repeatable operating rhythm designed for Copilot

 

What you’ll change in the first month

First, you’ll pick three workflows. Next, you’ll apply guardrails up front (labels/permissions). Then, you’ll enable people by role. Finally, you’ll measure value (cycle‑time, decision latency, escalations, risk) instead of “usage.”

 

Learn more from our brochure

What you get

Weekly momentum. Monthly visibility. Quarterly alignment.

Two live sessions every week

(45‑min enablement + 45‑min clinic) to build skills, capture real use cases, and keep momentum steady.

Weekly nudges

(tips, prompts, quick wins) that reinforce behaviour change between sessions.

Shared dashboard

to track adoption metrics and your use‑case pipeline in one place.

Monthly reporting & comms packs

so progress is visible beyond the pilot team.

Quarterly leadership readouts

with progress, blockers, and next‑quarter focus.

How it works

  1. Enable weekly; reinforce habits. Practical, role‑based enablement + office‑hours clinic.
  2. Capture and prioritise real work. Use clinics/champions/stakeholder check‑ins to build a single backlog (value/effort/risk).
  3. Apply guardrails early. Labels, permission hygiene, safe vs restricted zones (governance as a motorway, not a roadblock).
  4. Build and roll out. Deliver improvements with training + comms so solutions actually get used.
  5. Measure what matters. Trend cycle‑time, decision latency, rework/escalations and risk reduction – not vanity usage.
  6. Review and repeat. Monthly report + dashboard + quarterly leadership readout keep the flywheel turning.

    Packages & pricing

    At a glance, choose the cadence that fits your pace of change - then add onsite time as needed.

    Package Price Onsite included What’s included
    Remote‑only Adoption £2,400 / month Weekly sessions + comms + monthly report + dashboard.
    Adoption Essentials £2,600 / month 1 day / quarter Weekly sessions + comms + monthly report + dashboard.
    Adoption Standard (Recommended) £2,800 / month 1 day / month Standard rhythm plus fixed monthly onsite day, champions, quarterly leadership readout.
    Adoption Plus
    		 £3,400 / month 1 day / month Everything in Standard plus an extra monthly enablement / stakeholder touch.

    Onsite: extra days available. Studio delivery is remote. Governance set‑up and Agent Care are add‑ons.

    Add-ons when you're ready

    When you’re ready to go beyond adoption, extend the rhythm with agents and governance – and keep it reliable with ongoing care:

    • Studio delivery (agents & automation): Build priority agents/automations against your backlog.
    • Governance reviews: Light, recurring reviews that keep permissions/labels in shape as you scale.
    • Agent Care: Keep production agents healthy with monitoring and small fixes.

    Prove value in 30 days

    Move from pilots to proof with a governed, weekly adoption rhythm.

    Get started

    Outcomes & measures you can show the Board

    • People: Meeting‑to‑decision time falls; workflow cycle‑time compresses on a named process.
    • Quality: Rework rates drop on target document types; oversharing findings trend down with labels/permission hygiene.
    • Money: Throughput per FTE rises on one team (“go deep before wide” lighthouse), forming the case to scale.

    Frequently Asked Questions

    How quickly will we see value?
    Typically, within a 30‑day plan: Week 1 workflows + metrics → Week 2 access + guardrails → Week 3 role enablement → Week 4 measure & scale.


    Will this slow us down with governance?
    No – since guardrails applied early accelerate adoption (safe vs restricted zones, labels that travel, light approvals).


    What does the weekly time commitment look like?
    Two 45‑minute sessions (enablement + clinic) plus optional champions/leadership touchpoints driven by your package and backlog pace.


    Can you support on change and communications?
    Yes – each month includes comms packs and a short video asset to reinforce adoption; leaders get a concise readout for visibility.


    Is onsite included?
    Yes, by plan: Essentials includes 1 day/quarter; Standard/Plus include 1 day/month. Extra days available.

    Ready to make Microsoft 365 Copilot deliver?

    Our governed 30‑day plan turns pilots into proof -then keeps value compounding with a weekly Adoption rhythm.