When IT Looks Healthy but Users Don’t Agree.

In our free on-demand webinar you'll learn how IT leaders are using Digital Experience Management (DEX) to go beyond traditional metrics to identify pain points, improve user experience and satisfaction, and increase business impact.

Access the Webinar Move from reactive IT to experience-led service delivery

What You’ll Learn in This 20 Minute Session:

  • Why ‘All Systems Go’ doesn’t equal user happiness (and what to do)
  • How to really measure user experience
  • How to identify & fix hidden IT frustrations before they escalate or impact productivity
  • Align IT performance with business outcomes, allowing you to make smarter IT investments
  • Real world insights from IT peers: learn from Wanstor‘s DEX experts and a guest IT leader from Land Use Consultants (a leading UK consultancy)
DEX can save £125,000

In annual productivity savings (based on a 6-week trial). With DEX you understand exactly where productivity is being lost all across your organisation.
DEX can eliminate tech frustrations

With total visibility and insight, DEX allows you to predictively stop and fix tech issues before it impacts your users.
DEX can lower support demand and cost-to-serve

Fewer repeat issues permanently reduce pressure on the service desk, allowing IT to turn into a strategic function.
DEX can reduce your carbon emissions

In a trial, we proved 18,000+ KG of CO2 savings per year. Allowing you to meet ESG targets.

Who Should Watch?

This on‑demand webinar is ideal for CIOs, CTOs, IT Directors, and technology leaders who are looking to boost workforce productivity and service quality without needing a deep technical dive. If you want to lead with data and ensure IT is truly delivering for your people, this session is for you.

 

Meet the Experts

Neil Harper – Service Improvement Manager at Wanstor. Oliver Powell – Service Improvement Consultant, Stuart Hogg – ICT Manager at LUC (guest speaker). Together, they share practical steps and first hand experiences on closing the gap between “IT looks fine” and “users are happy.” Join our experts for a candid discussion on DEX and experience-led IT operations. 

Watch on-demand now

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See what your dashboards miss. Improve what your users feel

Learn more about Digital Experience Management here.

Digital Experience Management