Fully managed IT Solutions around your business needs

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Simpler IT Supplier management

Providing a single point of contact for all your IT needs

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Creating a future-proof IT strategy

Enhance IT availability with world-class infrastructure

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Reduce your IT security concerns

Mitigate business IT risks with a forward-thinking industry leader

Find out how our Managed IT Services can support your business.

Our Managed IT Services

24x7 Service Desk
24x7 Service Desk

We offer First, Second and Third Line support in managing your IT Services, with customer reporting on IT incidents via phone, email or our bespoke online Support Portal.

Incident Management
Incident Management

We follow industry-leading best practice in tackling IT incidents from reporting to resolution, with customers updated every step of the way.

Problem & Event Management
Problem & Event Management

We have a proven IT problem and event management process. This helps us identify the root cause of IT problems, track records to analyse common issues, and plan effective resolutions.

Remote and Onsite Support
Remote & Onsite Support

We have a range of fully qualified 1st, 2nd and 3rd line engineers based across the UK. Whether you need remote or onsite support, we can provide the IT people you need to supplement your existing IT team.

Patch Management
Patch Management

Our patch management services eliminate network vulnerabilities, deploy patches in an orderly and controlled fashion and simplify the involvement required of end users.

Asset Management
Asset Management

We can provide you with an IT asset management tool that enables the IT team to discover all their IT assets, categorise them, and add updates automatically.

SLAs & Performance Reporting
SLAs & Performance Reporting

We can help your IT team configure SLA rules for incidents and service requests separately, automate significant actions, and prevent SLA breaches with timely escalations.

Network Monitoring
Network Monitoring

Access to our network monitoring service allows IT teams to identify network issues or incidents and add new features, capabilities and automation in helping to reduce defect rates and system downtime.

Continual Service Improvement
Continual Service Improvement

The CSI plans we implement for our customers enable them to leverage internal IT capability and resources, explore improved cost effectiveness and deliver greater value to the business.

Managed Hosting
Managed Hosting​

We offer a range of Managed Hosting​ services to businesses including server monitoring, configuration and maintenance, security, storage, virtualisation and compute.

Proactive IT Estate Audits
Proactive IT Estate Audits

We undertake upfront assessment of infrastructure, core applications, problem tickets and sites to identify quick win resolutions.

Active Directory Management
Active Directory Management

Handling complex tasks like Bulk Management of user accounts and AD objects, delegating role-based access to Help Desk Technicians, and generating AD Reports for use in Compliance Audits.

Security
End-to-End IT Security

Safeguard your IT estate with our Security Solutions and secure IT environments dispersed across multiple locations.

Endpoint, Hardware & Mobile Device Management
Endpoint, Hardware & Mobile Device Management

Desktop Central software enables IT teams to manage servers, laptops, desktops, mobile and tablet devices from a central location.

Password Manager Pro
Password Manager Pro

We provide managed access to your domains through integrated Password Manager Pro and best practice frameworks for Authentication, Authorization and Access.

Infrastructure Management and Maintenance
Infrastructure Management & Maintenance

Wanstor’s proactive infrastructure support service monitor’s critical items of equipment ensuring a suitably resilient configuration is in operation.

Licence Compliance
Licence Compliance

Providing a single list view of all software licences with critical details including purchases & installations, active licenses and manufacturer profiling.

Vendor Management
Vendor Management

We work with best in class vendor partners to deliver true technology transformation across your IT infrastructure.

Service Management
Service Management

Wanstor’s Service Management specialists are available 24 hours a day, 7 days a week, 365 days a year for everything from minor incidents to major outages, providing your IT teams with real-time, in-depth reporting.

Project Management
Project Management

Wanstor’s Project Managers enable you to employ trusted, experienced IT Project Management professionals on projects vital to your business strategy.

Account Management
Account Management

Our account management team are responsible for delivering consistent customer satisfaction, working with you to ensure the right services and solutions are in place for your organisation.

More about our Managed IT Services

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© 2019 Wanstor. All Rights Reserved.
124-126 Borough High Street
London
SE1 1LB
Company No: 4524830
VAT No: GB 799 3856 44
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Wanstor
124-126 Borough High Street London, Middlesex SE1 1LB
Phone: 0333 123 0360, 020 7592 7860