Complete IT Solutions around your business needs

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Simpler IT supplier management

Providing a single point of contact for all your IT needs

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Creating a future-proof IT strategy

Enhance IT availability with a world-class global infrastructure

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Reduce your IT security concerns

Mitigate business and IT risks with a forward-thinking industry leader

Find out how Wanstor can support your business.

Our Managed IT Services

24x7 Service Desk
24x7 Service Desk

We offer first, second & third line engineering support from our central London HQ. Users choose how they report IT incidents via phone, email, web chat or though a bespoke portal

Incident Management
Incident Management

We use industry leading best practices to handle IT incidents from reporting to resolution stage. At each stage of the resolution process users are kept informed of progress

Problem & Event Management
Problem & Event Management

We have a proven IT problem and event management process. This helps us identify the root cause of IT problems, track records to analyse common issues, and plan effective resolutions

Remote and Onsite Support
Remote & Onsite Support

We have a range of fully qualified 1st, 2nd and 3rd line engineers based across the UK. Whether you need remote or onsite support, we can provide the IT people you need to supplement your existing IT team

Patch Management
Patch Management

Our patch management services eliminate network vulnerabilities, deploy patches in an orderly and controlled fashion and simplify the involvement required of end users

Asset Management
Asset Management

We can provide you with an IT asset management tool that enables the IT team to discover all their IT assets, categorise them, and add updates automatically

SLAs & Performance Reporting
SLAs & Performance Reporting

We can help your IT team configure SLA rules for incidents and service requests separately, automate significant actions, and prevent SLA breaches with timely escalations

Network Monitoring
Network Monitoring

Having the right network monitoring service in place allows IT teams to identify where problems are occurring, and add new features, capabilities and automation to help reduce defect rates and system downtime

Continual Service Improvement
Continual Service Improvement

The CSI plans we put in place enable our customers to take advantage of their IT capabilities and resources, find ways to make IT even more cost effective and helps to deliver even greater business value

Managed Hosting
Managed Hosting​

We offer a range of Managed Hosting​ services to businesses including server monitoring, configuration and maintenance, security, storage, virtualization and compute

Proactive IT Estate Audits
Proactive IT Estate Audits

We undertake upfront assessments of infrastructure, core applications, problem tickets and sites to identify quick win resolutions

Active Directory Management
Active Directory Management

Handling complex tasks like Bulk Management of user accounts and AD objects, delegating role-based access to Help Desk Technicians, and generating AD Reports for use in Compliance Audits

Security
Security

Safeguard your IT estate with our range of Security Solutions and effectively secure IT environments dispersed across multiple locations

Endpoint, Hardware & Mobile Device Management
Endpoint, Hardware & Mobile Device Management

Desktop central software enables IT teams to manage servers, laptops, desktops, smartphones, and tablets from a central location

Password Manager Pro
Password Manager Pro

We manage access to your domains through integrated Password Manager Pro (PMP) and best practice frameworks for Authentication, Authorization and Access (AAA)

Infrastructure Management and Maintenance
Infrastructure Management & Maintenance

Wanstor’s proactive infrastructure support service monitor’s critical items of equipment ensuring a suitably resilient configuration is in operation

Licence Compliance
Licence Compliance

Providing a single list view of all software licences with critical details including purchases & installations, active licenses and manufacturer profiling

Vendor Management
Vendor Management

We work with best in class vendor partners to deliver true technology transformation across your IT infrastructure

Service Management
Service Management

Wanstor’s Service Management team are available 24x7x365 for everything from minor incidents to major outages, providing your IT teams with real-time, in-depth reporting on your services

Project Management
Project Management

Wanstor’s Project Managers enable organisations to employ trusted, experienced IT Project Management professionals on strategically important projects

Account Management
Account Management

Our account management team at Wanstor are responsible for delivering high levels of customer satisfaction, working with you to ensure the right services and solutions are in place for your organisation

More about our Managed IT Services

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Wanstor
124-126 Borough High Street London, Middlesex SE1 1LB
Phone: 0333 123 0360, 020 7592 7860