IT services should enable your business, not hinder it
Maximise the value of technology
We’ll optimise performance, security and cost across your IT estate, so you get maximum benefit from investments you’ve already made
Deliver process efficiencies
Benefit from our established toolset of automation, self-service and reporting capabilities and remove the administrative burden of technology
Scale the service in line with your business
Our flexible as-a-service pricing enables your managed services to evolve as your business does, without the cost of a fixed overhead
Fully managed or an extra set of hands?
Our Managed Services scale dependent the needs of your organisation. Pick your flavour, delivered as a service.
Maintain
Service Summary
Maintain technology availability and identify and remediate issues as soon as possible to minimise impact of technology failures
Suitable for
Organisations with basic or small technical requirements, technical teams who want to outsource a portion of management
What’s included?
- 24x7 Incident Resolution
- Availability Monitoring
- Automation tooling (Password Reset, User Management)
- Service Reporting
Manage
Service Summary
Proactive management of your technology estate with primary focus on both prediction and prevention of issues
Suitable for
Organisations with evolving or complex infrastructures highly dependent on the performance of technology to run their business
What’s included?
- Maintain, PLUS:
- Trend analysis & Problem Management
- Performance Monitoring (CPU, Disk Space)
- Anti-Virus Tooling, Patch Management
- Asset & Device Management
- Certificate Management
- Proactive Health Checks
- Quarterly Service Review Meetings
Optimise
Service Summary
Enhanced management with a focus on optimising the performance, cost and security of the IT estate in line with business objectives
Suitable for
Organisations with evolving or complex infrastructures highly dependent on the performance of technology to run their business
What’s included?
- Manage, PLUS:
- Threat & Vulnerability Scanning
- License Management & Optimisation
- Optimisation & Development Days
- Continual Service Improvement
- Technology Roadmapping & Strategy
- Monthly Service Reviews
Outsource
Service Summary
Complete end-to-end management of your technology including a dedicated team and long-term planning
Suitable for
Organisations with no IT team who want complete management of the estate and their IT delivery outsourced
What’s included?
- Optimise, PLUS:
- Dedicated Service and Engineering team
- Dedicated technical and account leads
- Weekly Service Reviews
- Service Guarantee
- Virtual CTO
- Technology Roadmapping
- Cloud Architect Escalation
- Weekly Service Reviews
Want to talk about IT?
We’d love to hear from you. Get in touch if you’ve got a query, or would like to discuss a Managed Service solution.
Our Services
24x7 Support
& Monitoring
Our Service Desk team are on hand 24x7x365 with the expertise & to help your staff get back to work. Equipped with the proactive tools needed to identify incidents, their aim is to resolve issues before these impact users
Patch
Management
Our patch management services can eliminate network vulnerabilities, deploy patches in an orderly & controlled fashion, streamline & simplify the involvement required of end users & improve regulatory compliance
Network Monitoring & Management
With almost all core business applications reliant on connectivity, our 24x7 NOC ensures that you can be confident in the performance & security of your network around the clock
Cloud & Infrastructure Management
We’ll monitor availability & performance of your infrastructure 24x7 and optimise workloads to ensure your infrastructure is configured appropriately for your organisational requirements
Proactive
Health Checks
Our proactive management service is designed to prevent failures occurring. Senior engineers review physical hardware, licenses, patches, monitoring trends & security to ensure network & infrastructure meet the needs of your business
Optimisation & Development
Regular strategic reviews of IT systems against usage, process & objectives focused on optimising technology systems for performance, security and cost, including infrastructure workload optimisation, Office 365 license optimisation & management of Public Cloud environment
Wanstor are more than just an IT provider - we’re your trusted technology team
Outstanding Customer Service
From our account team to our service desk we are committed to delivering exceptional customer experience, as demonstrated by our industry-leading Net Promoter Score
Trusted by the brands we all love
We have industry expertise across the Not-for-Profit, Hospitality and Professional Services sectors, suporting a number of well-loved UK brands to transform through technology for 10+ years
Award-winning technical expertise
We can offer both breadth and depth of technical expertise across the entire technology stack with a team made up of some of the best and brightest in the technology sector
